Brionna Williams, MBA, CAPM, CSSGB

As a Service Business Analyst, I bring 2.5 years of experience in an agile methodology environment to the table. Proficiency in Scrum and Kanban methodologies is a cornerstone of my expertise, extensively applied in my daily workflow. With an MBA specializing in Project Management and certifications in Six Sigma and Project Management, I have meticulously honed skills in adaptability, teamwork, and attention to detail throughout my career. 

My current responsibilities include liaising directly with internal clients, gathering requirements, crafting test cases and mockups, and orchestrating projects using JIRA boards. I routinely lead cross-functional meetings to foster collaboration, ensuring seamless communication. Additionally, I am deeply involved in quality assurance processes and oversee user acceptance testing to ensure project success. 

The breadth of my experience as a Business Analyst uniquely positions me for success in a Project Manager role. It equips me with invaluable insights across all operational levels, making me adept at navigating diverse project landscapes with confidence and proficiency. 

• Accomplished a 30% increase in reporting accuracy for the accounting team

• Achieved an average of 60% decrease in support tickets for newly onboarded employees

• Successfully coordinated the complete migration of the entire company from Mitel to Cisco systems, earning commendation from senior management for seamless execution and problem-free transition.

• Develop a system for employee paperwork from manual to digital format, resulting in cost savings on paper/ ink and significantly enhancing document retrieval speed compared to the previous method. 

Email: bmnbmn20@gmail.com